FREQUENTLY ASKED QUESTIONS

  • Zilly Mood offers beginner-friendly hand-stitching kits with pre-cut merino wool felt pieces. Each kit includes everything you need to create adorable plush characters—no sewing machine required! No cutting needed - Only trimming threads.

  • Every kit comes with a practice stitch kit - unique to the season, pre-cut felt pieces, thread, embroidery floss, pearl floss, pins & needle, stuffing, stuffing stick, back bone, yarn hair, eyes,  glue, and step-by-step instructions. You’ll have everything you need to complete your project.

  • Absolutely! Our kits are designed for all skill levels, including first-time crafters. The pre-cut felt and clear instructions make it easy for anyone to enjoy stitching.

  • No, you don’t need a sewing machine. Our kits are designed for hand-stitching, making them perfect for beginners or anyone looking for a portable craft project.

  • The time varies depending on your experience and the detail of the kit. Most projects take between 2-6 hours, making them great for an afternoon or a weekend!

  • Our kits are suitable for ages 8 and up. Adult supervision is recommended for younger children, especially when using needles.

  • Yes, we ship our kits worldwide! Shipping rates and delivery times vary by location. Check our shipping page for more details.

  • We want you to love your Zillymood experience. If you're not satisfied with your purchase, please contact our support team within 15 days for a return or exchange.

  • Currently, our kits are available exclusively online through our website, so you can shop from anywhere and have them delivered right to your door!

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